HomeHelp
Help and contact.
Ask us about your membership, your association, a programme or a guide. We answer by e-mail, in English and French.
Three ways to reach us
- WriteUse the form on this page, or e-mail us.
- AskThe gold button at the bottom left opens the assistant.
- SpeakThe button at the bottom right lets you talk to us.
Write to us.
Every message is read by a person and answered by e-mail.
- By e-mailmembers@tasafrica.org
- Chat and voiceThe assistant at the bottom left answers in writing at any hour; the button at the bottom right lets you speak to us.
- International office, by appointment5150 E Pacific Coast Hwy, 2nd Floor
Long Beach, CA 90804, USA - Mailing address6285 E Spring St, #516
Long Beach, CA 90808, USA
Questions, answered plainly.
Twelve answers to what members and association leaders ask most often.
What does TAS stand for?
TAS stands for Together and Stronger. TAS Africa is the family’s house for the African continent and for Africans everywhere.
Who can join?
Any adult whose life crosses a border that touches Africa: Africans living outside the continent, Africans living in an African country other than their own, and people from other continents who live in Africa. Children under 18 are included on a parent’s membership; relatives and friends are welcome.
Is there a fee to join?
No. Membership is free. One membership per adult; children under 18 are included on a parent’s membership. Associations join at no cost.
What do I receive as a member?
Your digital member card, on your phone. The benefits of twelve areas of everyday life, negotiated in great numbers. A community that stands behind your family. And a card recognised by every house of the Together and Stronger family. See the twelve areas.
How do I receive my member card?
By e-mail, for your phone. We confirm your membership, your digital card follows, and your association, if you belong to one, is linked to it.
Do you ask about my immigration or residence status?
Never. We do not ask for it, we do not record it, and it plays no part in membership.
Is this insurance?
No. Membership is not insurance. Insurance and repatriation programmes are provided by licensed providers, under their own terms. The Mutual Aid Compact is solidarity between associations: it is not insurance and creates no right to payment.
I lead an association — how do we join?
Register your association on the community leaders page. Associations join at no cost, keep their name and their independence, and bring their members as they are organised today.
Can I give my time?
Yes, and it is an honour to welcome you. Members serve as community ambassadors in their city, association liaisons, interpreters, guide writers and welcome volunteers for new arrivals. Serve with us.
How is this site related to the other Together and Stronger sites?
TAS Africa is one of seven regional houses — Europe, Canada, India, China, Africa, East Asia and West Asia — beside TAS Americas, TAS Member Services and the TAS Foundation. One card is recognised by every house.
Do you give legal, immigration, tax or financial advice?
No. Our guides are general information, and legal and document help is by referral to qualified professionals. We are independent: not a government body, embassy or public authority, and not affiliated with any.
How do I correct or delete my details?
Write to us from the e-mail address you registered with. We correct what is wrong, and we delete your registration whenever you ask. See the privacy notice.
The right door, first time.
Some questions belong to another house of the family. Here is where to take them.
- In hardship, or facing a family emergency?TAS Foundation
Free first help for everyone, and full hardship, family-emergency and life-milestone support for card-holding members.
Visit the TAS Foundation - A company that wishes to serve our members?TAS Member Services
Negotiates and runs the benefit programmes for every house of the family.
Visit TAS Member Services - Looking for the house of another region?TAS World
The hub of every house: the map of every region and the way into each of them.
Visit TAS World - You lead an association?Community leaders
What your association receives, what it keeps, and how to register it at no cost.
For community leaders
Wherever we go, we go together.
Membership is free. One membership per adult; children under 18 are included on a parent’s membership.